Data request
Published on 5 August, 2023 | Contact | 214 views | 3 minutes read
THE RICH CLUB – .COM.RICH
Operated by: Global Digital Identity LTD
Last updated: June 10, 2025
Global Digital Identity LTD, operator of The Rich Club (.com.rich) platform, is committed to protecting the privacy and personal data of its users. This Data Request Policy outlines the procedures for handling data requests received from legal, governmental, or regulatory authorities, as well as from authorized third parties.
Our commitment is to respond to all data requests lawfully, transparently, and responsibly, always in compliance with applicable Data Protection Legislation, especially the UK GDPR.
1. Types of Data Requests Covered
This policy covers, but is not limited to, requests for:
- User Data: Identification, contact, transactional, or platform usage information.
- User Content: Text, images, videos, or other materials uploaded or created by users on their .com.rich pages.
- Access Logs/Records: Technical connection data, IPs, and platform activities.
2. Principles for Handling Requests
All data requests will be handled based on the following principles:
- Legality: Data will only be disclosed if there is a valid legal basis for such disclosure, such as a court order, subpoena, search warrant, or clear legal requirement.
- Necessity and Proportionality: Only data strictly necessary and proportionate to the purpose of the request will be disclosed. We will avoid excessive disclosure of information.
- Transparency (where possible): Unless legally prohibited, we will notify users about requests for their data before disclosure.
- Security: We will maintain the confidentiality and integrity of the data throughout the request handling process.
3. Procedure for Data Requests by Authorities
Legal, governmental, or regulatory authorities requiring user data must follow the procedure below:
- Request Format: All requests must be formal, in writing, on the requesting authority's letterhead, and contain a clear description of the data requested, the legal basis for the request (e.g., court order number, specific law), and the purpose of the request.
- Authority Identification: The request must include the full contact details of the authority and the responsible officer.
- Submission Address: Requests should preferably be sent via email to [email protected] and, if applicable, a physical copy to our registered address.
- Email: [email protected]
- Postal Address: Global Digital Identity LTD 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ – United Kingdom
- Review and Validation: Our legal team will review each request to ensure its legal validity, scope, and compliance with Data Protection Legislation.
- Response: We will respond to the request within a reasonable timeframe, informing whether the data will be provided and, if so, in what format and under what conditions. We reserve the right to challenge or seek clarification on requests deemed excessive or lacking adequate legal basis.
4. Data Requests by Authorized Third Parties (e.g., Lawyers, Legal Representatives)
Requests for user data by third parties (non-governmental authorities), such as lawyers in civil litigation or company representatives, generally require a valid court order or explicit and verifiable consent from the data subject.
- Primary Requirement: Such requests must be accompanied by a court order issued by a court with valid jurisdiction or a formal consent form signed by the data subject, with proof of the data subject's identity.
- Submission: Requests should be sent via email to [email protected].
- Analysis: We will evaluate the request to ensure the validity of the court order or consent and the identity of the requester.
5. Notification to Users
- General Principle: Unless legally prohibited (e.g., gag orders, risk to life or safety), we will notify the affected user about the request for their data before any disclosure.
- Exceptions: Notification may be delayed or omitted in cases of emergency, imminent threat to life, physical integrity, or safety, or when notification could frustrate a criminal investigation or violate the law.
6. Contact
For any questions related to this Data Request Policy, please contact our legal team:
Global Digital Identity LTD
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ – United Kingdom
Company Registration Number: 16339013