Account and Data Delection Policy
Published on 22 August, 2023 | Data protection | 311 views | 1 minutes read
Operated by Global Digital Identity LTD
Last updated: 10 July 2025
1. RIGHT TO ERASURE
In accordance with the UK GDPR, LGPD, and other applicable regulations, users may request the permanent deletion of:
- Their .com.rich account
- Any personal data stored and processed by the company
- Any associated content, including link pages, domains, and publications
2. HOW TO REQUEST DELETION
Requests must be sent exclusively from the registered email address associated with the account.
- To: [email protected]
- Subject: "Deletion Request – [Your Full Name]"
- Message must include:
- Full name of the account holder
- Associated .com.rich domain
- Clear confirmation of the desire to permanently delete the account and all personal data
The company may require confirmation via a secure link or temporary validation code prior to proceeding.
3. CONSEQUENCES OF DELETION
Once confirmed:
- The associated .com.rich domain will be permanently and irreversibly canceled
- All personal data will be deleted, except where legal retention is required
- Recovery of the account, content, publications, or statistics will not be possible
- No refunds or partial reimbursements will be granted, due to the personalized and immediately activated nature of the service
4. DATA RETENTION FOR LEGAL OBLIGATIONS
Certain data may be retained for a limited period solely for:
- Tax and regulatory compliance
- Fraud prevention or dispute resolution
- Legally required archival (e.g. invoices, transaction records)
5. EXECUTION TIMEFRAME
Account and data deletion will be processed within 30 calendar days following identity confirmation. A final confirmation email will be issued once complete.
6. SECURITY AND VERIFICATION
Additional security measures may be applied:
- IP address, date, and timestamp logging
- Temporary account lock during processing
- Temporary suspension of affiliate commissions (if applicable)
7. LANGUAGE AND PRECEDENCE
In case of discrepancy between translated versions, the English version shall prevail for all legal purposes.
8. CONTACT
Global Digital Identity LTD
71–75 Shelton Street, Covent Garden, London WC2H 9JQ – United Kingdom
Company nº 16339013 – Companies House UK