Frequently Asked Questions (FAQ)
Published on 10 July, 2025 | Institutional | 36 views | 2 minutes read
1. What is the .com.rich domain?
.com.rich is a premium digital extension operated by Global Digital Identity LTD. Each registered name is unique and represents a singular digital presence.
2. Who can register a .com.rich domain?
Anyone over 18 years old with legal capacity can register an available name on the platform.
3. Can I change my domain name after registration?
No. For reasons of exclusivity and security, registered names cannot be changed. Please choose carefully.
4. Is there a minimum commitment period?
Yes. Domains are billed monthly with automatic renewal. You can cancel renewal at any time.
PLANS AND FEATURES
5. What plans are available?
We offer three main plans: IDENTITY, SIGNATURE, and ENTERPRISE — each with progressive features. See the full comparison on the pricing page.
6. What is included with the link page?
Each domain includes a customizable, professional link page with tools to centralize social media, business, files, videos, contacts, and branding — depending on the plan.
7. Can I use my own custom domain?
Yes. Higher-tier plans allow the use of custom domains. Details are available in your dashboard or through support.
8. What branding and design options are available?
You can personalize layout, fonts, colors, background (including images and videos), favicon, metadata, and access a curated gallery of assets.
AFFILIATES AND COMMISSIONS
9. How does the affiliate program work?
You share your exclusive sales link. When someone purchases a paid plan through it, you earn a commission after 30 days of confirmed payment.
10. How do I track my commissions?
In your affiliate dashboard, you’ll see real-time reports, sales history, commission status, and promotional tools.
11. Are commissions recurring?
Commissions are tied to confirmed sales. Ongoing commissions depend on the customer's active subscription.
12. Is there any cost to become an affiliate?
No. Any active domain holder can join the program at no extra cost.
13. Can I promote the link on social media or external sites?
Yes, as long as you follow our Acceptable Use Policy and Community Standards. Misleading practices, spam, and income guarantees are strictly prohibited.
PAYMENTS AND REFUNDS
14. What payment methods are accepted?
We accept PayPal, Stripe, Wise, Payoneer, Paddle, Checkout.com, and other gateways depending on your country.
15. Can I request a refund?
Yes, within the legal cooling-off period. Full details are in our Refund and Cancellation Policy.
16. How do I withdraw my commissions?
You may request withdrawals from the dashboard after the verification period. Minimum withdrawal amounts and timelines are outlined in the affiliate section.
SECURITY AND PRIVACY
17. Is my data secure?
Yes. We operate in full compliance with UK GDPR and other international data laws. See our Privacy Policy.
18. Can I request access to or deletion of my data?
Yes. Our Data Request Policy and Account Deletion Policy allow you to request access or deletion via your registered email.
19. Are there anti-fraud protections?
Yes. Accounts showing suspicious activity may be suspended, and commissions withheld, according to our Security and Suspension and Termination Policy.
SUPPORT AND HELP
20. How can I contact the team?
Use the contact form on the site or email [email protected].
21. Where can I find the full legal terms?
All public policies are available in the footer of the website, including Terms of Use, Privacy, Community Standards, Refund Policy, and more.
22. Is the platform mobile-friendly?
Yes. All tools and pages are fully compatible with smartphones, tablets, and desktops.