Domains Transfer Policy
Published on 5 August, 2023 | Data protection | 238 views | 1 minutes read
Operated by Global Digital Identity LTD
Last updated: 10 July 2025
Global Digital Identity LTD, operator of the .com.rich platform, hereby establishes the rules and procedures for the voluntary transfer of .com.rich domain ownership between users. This policy ensures security, traceability, and legal compliance, in line with contractual and regulatory standards.
1. ELIGIBILITY AND REQUEST PROCESS
A domain transfer request may only be made by:
- The current account holder with an active subscription, and
- Via the registered email address associated with the account.
Requests must be sent to [email protected] with the subject “Domain Transfer Request.”
2. REQUIRED INFORMATION
The request email must include:
- Full name and email of the current owner
- Full name and email of the new owner
- Exact name of the domain to be transferred
- A formal declaration of consent from the current owner
- (Optional) Reason for transfer
Global Digital Identity LTD reserves the right to request additional documentation to verify the authenticity of the request.
3. VALIDATION CODE AND SECURITY
After the initial request:
- A temporary security code will be sent to the account holder’s registered email
- Transfer will only proceed after code confirmation
- The process includes IP, date, and time logging for security purposes
- Upon completion, the account will be automatically logged out from all sessions as an anti-fraud measure
4. RESTRICTIONS
Transfer will not be allowed under the following conditions:
- Suspended, blocked, or under-investigation accounts
- Outstanding payments or inactive subscriptions
- Unauthorized transfer attempts or suspected fraud
- Domains obtained via promotional benefits limited to one owner only
5. CONSEQUENCES AND RESPONSIBILITIES
Once confirmed:
- The new owner assumes full responsibility and rights over the domain
- All domain-related settings, content, and data will be retained unless explicitly stated otherwise
- The former owner will immediately lose access and control over the domain
6. PROCESSING TIME
The full verification and execution process may take up to 7 business days, depending on complexity and required security checks.
7. POLICY CHANGES
This policy may be updated at any time in accordance with applicable laws. The most current version will always be available on the website, with the date of the latest revision.
8. LANGUAGE AND PRECEDENCE
In the event of discrepancies between translations, the English version shall prevail for all legal purposes.
9. CONTACT
For questions or official requests, contact:
Global Digital Identity LTD
71–75 Shelton Street, Covent Garden, London WC2H 9JQ – United Kingdom
Company No. 16339013 – Companies House UK