Security and Technical Responsibility Policy

Published on 10 July, 2025 | Security and conduct polices | 36 views | 1 minutes read

Global Digital Identity LTD – Company No. 16339013

Published on July 10, 2025

Official Public Version – .com.rich



This policy establishes the security, technical integrity, and operational responsibility guidelines applicable to the use of the .com.rich platform, as well as the duties of the company and its users.

1. SECURITY COMMITMENT

1.1 The company adopts technical, administrative, and organizational measures to protect user data, prevent unauthorized access, and ensure service continuity.

1.2 The platform's digital infrastructure uses encryption, monitored servers, and access control mechanisms aligned with international standards.

2. LIMITATION OF LIABILITY

2.1 The company does not guarantee uninterrupted availability, absence of technical failures, or absolute protection against external attacks.

2.2 Use of the platform is at the user's own risk.

2.3 The company is not liable for indirect losses, damages resulting from misuse, third-party failures (gateways, APIs, hosting), or connectivity interruptions.

3. USER RESPONSIBILITIES

3.1 Users are responsible for safeguarding their account access (including passwords and devices).

3.2 It is strictly prohibited to exploit vulnerabilities, perform reverse engineering, or interfere with the platform’s operation.

3.3 If a security breach or unauthorized access is suspected, the user must promptly notify the technical support team.

4. INCIDENT RESPONSE AND MITIGATION

4.1 In the event of a security incident (leak, attack, outage), the company will take immediate steps for containment and mitigation.

4.2 Depending on the severity, affected users will be notified, and legal reporting obligations will be fulfilled.

5. UPDATES AND IMPROVEMENTS

The company reserves the right to implement technical updates and changes, without prior notice, to improve system security, performance, and compatibility.

6. REPORTING AND SUPPORT

Violations or suspected security issues can be reported for technical analysis via email: [email protected]

7. GOVERNING LAW AND JURISDICTION

This policy is governed by the laws of the United Kingdom.

The competent jurisdiction for any legal disputes is London, England.

8. OFFICIAL LANGUAGE AND PREVALENCE

This policy has been written in Portuguese and English. In case of any conflict, the English version shall prevail for all legal purposes.